Terms of Service
TERMS OF SERVICE
Craft Fund GP Services, LLC
Effective Date: May 7, 2026
PLEASE READ THESE TERMS OF SERVICE CAREFULLY. THESE TERMS CONTAIN A BINDING ARBITRATION PROVISION AND A WAIVER OF YOUR RIGHT TO PARTICIPATE IN A CLASS ACTION (SEE SECTION 17). BY ACCESSING OR USING THE SITE OR ANY OF OUR SERVICES, YOU AGREE TO THESE TERMS.
1. Acceptance of These Terms
These Terms of Service (the "Terms") are a legal agreement between you and Craft Fund GP Services, LP ("Craft," "we," "us," or "our"), on behalf of itself and its affiliates (collectively, the "Craft Companies"). These Terms govern your access to and use of www.flycraft.com (the "Site"), our mobile and web applications, and any related products, content, or services we provide (collectively, the "Services").
By accessing or using the Site or the Services, you represent that you are at least 18 years of age, have the legal capacity to enter into these Terms, and agree to be bound by these Terms our Privacy Policy and Electronic Consent Agreement, and any other terms or agreements that link to this Site, each of which is incorporated by reference. If you do not agree, do not access or use the Site or the Services.
These Terms apply to your general use of the Site and the Services. Use of specific Services offered by any Craft Companies, including brokerage services, investment advisory services, and aircraft charter services, is governed by separate written customer or client agreements (each, a “Client Agreement”). In the event of a conflict between these Terms and a Client Agreement, the Client Agreement controls with respect to that Service.
The Site is made available for your general information only and not as an offer of any securities, brokerage advice, investment advice, or aircraft charter services.
2. Eligibility and Account Registration
You may need to register an account to access certain Services. You agree that all information you provide to us is accurate, current, and complete, and that you will keep it accurate, current, and complete. You are responsible for safeguarding your account credentials and for all activity that occurs under your account. You agree to notify us immediately at pod@flycraft.com or (310) 848-3636 of any unauthorized use of your account or any other security breach.
We may refuse, suspend, or terminate any account, registration, or order at our discretion and as required by applicable law.
3. Acceptable Use; Prohibited Conduct
You agree not to:
Violate any applicable law, regulation, or rule of a self-regulatory organization.
Use the Site or the Services to engage in any unlawful activity.
Impersonate any person or misrepresent your affiliation with any person or entity.
Access or attempt to access any portion of the Site or the Services that you are not authorized to access, or to interfere with the security or operation of the Site or the Services.
Reverse-engineer, decompile, scrape, or copy any portion of the Site, or use any robot, spider, or automated means to access the Site, except as expressly permitted by us in writing.
Upload or transmit viruses, malicious code, or other material designed to disrupt, damage, or limit the functioning of the Site or any other computer system.
Use the Site or the Services to harass, threaten, or harm any other person, or to violate the privacy or intellectual-property rights of any other person.
4. Intellectual Property
The Site and the Services, including all text, graphics, logos, images, audio, video, software, data, and other content (collectively, the “Content”), are owned by or licensed to the Craft Companies and are protected by U.S. and international copyright, trademark, and other intellectual-property laws. The “Craft Financials,” “Pod Securities,” “Craft Advisors,” “Craft Charter,” and “craft” names and logos are trademarks of the Craft Companies or their affiliates.
Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Site and the Content for your personal, non-commercial use. You may not reproduce, distribute, modify, create derivative works from, publicly display, publicly perform, republish, download, store, or transmit any Content without our prior written consent, except as necessary to use the Site as intended.
5. User Submissions and Feedback
If you submit ideas, suggestions, or feedback to us (“Feedback”), you grant us a perpetual, irrevocable, worldwide, royalty-free, fully sublicensable license to use, copy, modify, distribute, and otherwise exploit such Feedback for any purpose without compensation or attribution to you. We are not obligated to use any Feedback.
6. Third-Party Sites, Content, and Services
The Site may contain links to or integrations with third-party websites, content, products, or services, including market and financial data (“Third-Party Materials”). We do not endorse and are not responsible for any Third-Party Materials. All Third-Party Materials are presented as-is and with all faults. You use Third-Party Materials at your own risk.
Your dealings with any third party are solely between you and that party, and you should review the third party’s terms and privacy policies before engaging with them.
7. Privacy and Communications
Our collection, use, and disclosure of personal information is governed by our Privacy Policy. You also consent to receive communications and disclosures from us electronically as described in our Electronic Consent Agreement, both of which are incorporated by reference into these Terms.
8. Disclaimers
THE SITE, THE CONTENT, AND THE SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. TO THE FULLEST EXTENT PERMITTED BY LAW, THE CRAFT COMPANIES DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, ACCURACY, AND ANY WARRANTIES ARISING FROM A COURSE OF DEALING OR USAGE OF TRADE. WE DO NOT WARRANT THAT THE SITE OR THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE FROM HARMFUL COMPONENTS, OR THAT ANY DEFECTS WILL BE CORRECTED.
9. Limitation of Liability
TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT WILL ANY OF THE CRAFT COMPANIES, OR THEIR RESPECTIVE OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, OR LICENSORS, BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, BUSINESS OPPORTUNITY, OR GOODWILL, ARISING OUT OF OR RELATING TO THE SITE, THE CONTENT, OR THE SERVICES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
EXCEPT FOR LIABILITIES THAT CANNOT BE LIMITED OR EXCLUDED BY LAW, THE TOTAL AGGREGATE LIABILITY OF THE CRAFT COMPANIES TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE SITE OR THESE TERMS WILL NOT EXCEED THE GREATER OF (A) THE FEES YOU PAID TO THE APPLICABLE CRAFT COMPANY IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS ($100.00).
10. Indemnification
You agree to defend, indemnify, and hold harmless the Craft Companies and their respective officers, directors, employees, and agents from and against any and all claims, liabilities, damages, losses, and expenses (including reasonable attorneys’ fees) arising out of or relating to (a) your access to or use of the Site or the Services, (b) your violation of these Terms or any applicable law, or (c) your violation of any rights of any third party.
11. Binding Arbitration; Class-Action Waiver
PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT.
11.1 Agreement to Arbitrate
Except as expressly provided below, you and the Craft Companies agree that any dispute, claim, or controversy arising out of or relating to these Terms, the Site, or the Services (each, a "Dispute") will be resolved exclusively and finally by binding individual arbitration administered by JAMS under its Comprehensive Arbitration Rules and Procedures (or, for Disputes under $250,000, its Streamlined Arbitration Rules). The arbitration will be held in Miami-Dade County, Florida, conducted in English, before a single neutral arbitrator. The arbitrator’s award will be final and binding, and judgment on the award may be entered in any court of competent jurisdiction. The arbitration will be governed by the Federal Arbitration Act, 9 U.S.C. §§ 1 et seq.
11.2 Class-Action Waiver
YOU AND THE CRAFT COMPANIES AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, OR REPRESENTATIVE PROCEEDING. The arbitrator may not consolidate the claims of more than one person and may not preside over any form of class or representative proceeding.
11.3 Exceptions
Either party may bring (a) an individual action in small-claims court for any Dispute that qualifies, and (b) an action in any court of competent jurisdiction to seek injunctive or other equitable relief to protect intellectual-property or confidentiality rights pending the outcome of arbitration.
11.4 Opt-Out
You may opt out of this Section 17 by sending a written notice to the address in Section 22 within thirty (30) days of first accepting these Terms. Your notice must include your name, address, the email address you used to register, and a clear statement that you wish to opt out of arbitration.
12. Governing Law and Venue
These Terms and any Dispute will be governed by and construed in accordance with the laws of the State of Florida, without regard to its conflict-of-laws principles, and, to the extent applicable, the federal laws of the United States. Subject to Section 17, the exclusive venue for any action arising out of or relating to these Terms is the state and federal courts located in Miami-Dade County, Florida, and you irrevocably consent to the personal jurisdiction of those courts.
13. Suspension and Termination
We may suspend or terminate your access to the Site or any Service at any time, with or without notice, for any reason, including if we believe that you have violated these Terms or any applicable law. Upon termination, all provisions of these Terms that by their nature should survive will survive, including Sections 9–18 and Sections 20–22.
14. Changes to These Terms
We may modify these Terms at any time by posting the revised Terms on the Site and updating the “Effective Date” at the top of this page. Material changes will be effective upon posting (or such later date as we specify), and your continued use of the Site or the Services following the effective date of any change constitutes your acceptance of the revised Terms. If you do not agree to the revised Terms, you must stop using the Site and the Services.
15. Miscellaneous
These Terms, together with our Privacy Policy, our Electronic Consent Agreement, and any applicable Client Agreement, constitute the entire agreement between you and the Craft Companies with respect to the Site and the Services and supersede all prior or contemporaneous agreements, communications, and proposals. If any provision of these Terms is held to be invalid or unenforceable, that provision will be enforced to the maximum extent permitted by law, and the remaining provisions will remain in full force and effect. Our failure to enforce any provision is not a waiver of that provision. You may not assign these Terms without our prior written consent; we may assign these Terms at any time. Headings are for convenience only and do not affect interpretation.
16. Contact Us
Questions about these Terms can be directed to:
Craft Fund GP Services, LLC
Attn: Legal
14200 NW 42nd Avenue
Opa-locka, Florida 33054
Email: pod@flycraft.com
Phone: (310) 848-3636
Website: www.flycraft.com